Join Our Team as a Bilingual Customer Service Assistant

BKK Nanny is looking for a talented and enthusiastic Bilingual Customer Service Assistant to join our vibrant team. This is a marvelous opportunity for someone fluent in both Thai and English who thrives on helping others.

Job Description

As a Booking Assistant, you will play a crucial role in ensuring seamless communication between our nannies and customers. Your day-to-day tasks will involve:

Booking and coordinating with nannies who are fluent in Thai and English.
Engaging in conversations with nannies in both languages and interacting with customers in Thai.
Translating documents, emails, text messages, and other communications between Thai and English.
Providing exceptional customer service support in Thai.
Working closely with the team to guarantee efficient booking operations and customer satisfaction.

Skills and Qualifications

To succeed in this role, you should possess:

A super-friendly and helpful nature.
Fluency in Thai and English.
Excellent communication and customer service skills.
Strong translation skills with attention to detail.
The ability to work remotely with high self-motivation and discipline.

What We Offer

Opportunities for professional growth and development in a remote work setup.
Flexible working hours to support self-discipline.
Performance-based incentives or bonuses.

Working Hours

You will work from 8:00 AM to 5:00 PM, Monday to Saturday.

Location

This position is based in Bangkok, Thailand, and offers both part-time and full-time remote work options.

We offer a competitive salary based on experience. If you are a friendly, bilingual individual ready to make a difference, we encourage you to apply today and join our dynamic team!